Hey, I’m Dhanya.
About Me
I’m Dhanya Venkatesh, a UX designer with a Master’s in Interactive Design, passionate about creating digital experiences that delight and connect. Beyond design, I’m an avid explorer—having traveled to over 30 countries and with a lifelong goal of visiting 150, I’m fueled by curiosity and a love for collecting stories, not souvenirs.
At home, I share life with my spirited dog, Betsy, tend to my garden, and push my limits in CrossFit. I believe that great design is inspired by life’s adventures, and I bring that energy and creativity into every project I touch.
Work Experience
Flight Centre Travel Group (Nov 2022 - Present)
Suncorp (Jan 2022 - Nov 2022)
Transmax (Oct 2021 - Jan 2022)
University of Queensland (Sep 2019 - Oct 2021)
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Travelled over 30 countries
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8+ Years of Design Experience
Case Studies
Personalisation of banking
At Suncorp, the goal was to create a more personalised banking experience — one that made customers feel truly connected to the bank. By tailoring digital interactions to individual needs, the project aimed to transform everyday banking into a more engaging, customer-centric journey.
Simplifying Cruise Booking
Redesigned the cruise booking experience to make cabin selection intuitive and user-friendly. Focused on simplifying navigation and reducing friction, helping users quickly find and book the perfect cabin while enhancing overall engagement with the app.
App Onboarding Experience
UX audit of the Flight Centre App to evaluate the current onboarding journey and identify areas for improvement. I uncovered key opportunities to streamline the experience, reduce friction, and highlight valuable features. The recommendations focused on boosting profile sign-ups, improving permission opt-ins, and enhancing overall usability to drive growth and retention.
Flight Centre Homepage Personalisation
Redesigned the Flight Centre app homepage to deliver a personalised experience based on user behaviour, booking history, and interests. Introduced dynamic destination recommendations, tailored offers, and a modular layout that adapts to customer needs.
